Privacy Policy for Giacosoft d.o.o.

Last Updated: 30.1.2026

Giacosoft d.o.o. ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website giacosoft.com, use our services, or interact with us.

1. Information We Collect

1.1 Information You Provide Directly

  • Contact Form: When you contact us via our website, we collect your email address, name, and the message content you provide.
  • Newsletter Signup: If you opt-in to receive email blasts, we collect your email address.

1.2 Automatically Collected Information

  • Cookies and Tracking Technologies: We use Google Analytics, Facebook Pixel, and Instagram Pixel to track website activity and gather usage statistics.
  • Data Collected Includes:
    • IP address
    • Browser type
    • Device type
    • Pages visited
    • Time spent on pages

2. How We Use Your Information

  • To respond to inquiries submitted via the contact form.
  • To send newsletters and promotional emails, only if you have opted in.
  • To analyze website traffic and improve user experience via Google Analytics.
  • To provide personalized advertisements via Facebook Pixel and Instagram Pixel.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with third parties for the following purposes:

  • Google Analytics: To analyze website traffic and usage.
  • Facebook and Instagram Pixels: To create targeted advertisements and measure campaign performance.

For more details, you can review:

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential website functionality.
  • Analytics and performance tracking.
  • Marketing and personalization.

4.1 Managing Cookies

When you first visit our website, you will see a cookie banner where you can:

  • Accept all cookies.
  • Reject non-essential cookies.

You can also manage your cookie settings in your browser. Note that rejecting cookies may impact your user experience.

5. Data Storage and Security

  • Contact Form Data: Stored securely in our database.
  • Newsletter Data: At the moment, we are not storing data for newsletter purposes.
  • Retention:
    • Contact form submissions: Retained for 12 months.
    • Newsletter data: Retained until you unsubscribe, after which it will be deleted within a reasonable timeframe.

6. Legal Basis for Processing

Under Article 6 of the GDPR, we process your personal data based on the following legal grounds:

  • Consent (Article 6(1)(a)): For marketing cookies (Google Analytics, Facebook Pixel, Instagram Pixel) and newsletter subscriptions. You provide consent through our cookie banner or by opting in to receive newsletters.
  • Legitimate Interest (Article 6(1)(f)): For essential website functionality and security measures necessary to operate our website.
  • Contract Performance (Article 6(1)(b)): When you submit a contact form inquiry, we process your data to respond to your request.

7. International Data Transfers

Some of the third-party services we use may transfer your personal data outside the European Economic Area (EEA):

  • Google Analytics: Google may transfer data to servers located in the United States. Google participates in the EU-U.S. Data Privacy Framework.
  • Facebook/Meta Pixel: Meta may transfer data to servers located in the United States. Meta relies on Standard Contractual Clauses (SCCs) approved by the European Commission for such transfers.
  • Instagram Pixel: As part of Meta, Instagram follows the same data transfer mechanisms as Facebook.

We ensure that any international transfers of your personal data are protected by appropriate safeguards in compliance with GDPR requirements.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data ("right to be forgotten").
  • Withdrawal of Consent: Opt out of marketing emails or revoke consent for data collection at any time.
  • Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
  • Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority. For Slovenia, this is the Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec), available at www.ip-rs.si.

To exercise your rights, contact us at support@giacosoft.com.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies when visiting them.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected with a "Last Updated" date at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at support@giacosoft.com.